Why is my PayPal integration not working?

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    Asked on October 05, 2011 at 02:55 PM

    I have a paypal pro account and entered all the API information into the paypal pro option in the form. When I test the form on my website and submit, the form goes through, I receive the email with the information, but there is no payment transfer made to PayPal and no money transactions on my account. Ideas?

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    Answered on October 05, 2011 at 06:25 PM

    Thank you for contacting us.

    I would like to inform you that this problem has been forwarded to our developers.

    We will get back to you with update on this issue as soon as possible.

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    Answered on January 21, 2013 at 04:00 AM

    We apologize for this very delayed reply, dalecanterbury. 

    I'm not certain if the problem has been resolved by any of the developers previously, but if in case this issue is still happening, please do let us know so we can investigate and fix the issue right away.