Send email conditions not working

  • MrWaterUSA
    Asked on February 13, 2023 at 9:53 PM

    i have the below conditions, but the autoresponder email is not working.

    1676337743 63eae24fa8bd8 Screenshot 10

  • Nina_J
    Replied on February 13, 2023 at 10:24 PM

    Hi there,

    Thanks for reaching out to Jotform Support. I checked our email logs and the Get Page URL shows a value of "Edit", therefore, please make sure that "Send email on form edited" is checked as seen in the screenshot below.

    1676345005 63eafead73a75 Screenshot 10

    If this is checked, your recipients will receive the autoresponder emails provided that the condition is met.

    Let us know if you have any more questions.