What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I just upgraded and want to add other users to my account that already have free accounts

    Asked by melanie.seehafer on December 31, 2014 at 11:04 AM

    I just upgraded from the free version to the professional version.  I have another user so far in my company that already has an account and i would like add them as one of my users to utilize the features of the upgrade. 

    Can someone tell me how to do this?  



    Melanie Seehafer 

  • Profile Image

    Answered by Carina on December 31, 2014 at 01:51 PM

    Hello Melanie

    This guide explains step by step how to add sub users to your account and also how to define the level of access to forms, as they can have full access (edit, view submissions), to one or all forms:

    If you need further support please let us know, as we are here to help.