What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    uploading photos - Error Message

    Asked by MackBella on October 05, 2011 at 04:32 PM

    Error Message: "Upload Error. File could not be uploaded for some reason. Please go back and fix this"

    shows an error when people want to summit with upload files. let me know how to fix it 

    Error message above displayed when I tried using the form in Chrome v14and IE v9.

    When I using form in FireFox 7, message "You can only upload following files: pdf, doc, docx, xls, csv, txt, rtf, html, zip, jpg, jpeg, png, gif" even though I try to upload the correct file type.

    Page URL:

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    JotForm Support

    Answered by idarktech on October 05, 2011 at 08:01 PM



    Sorry for the inconvenience.

    I would like you to know that we have already submitted this issue to our development team. We will get back to you with update on this issue as soon as possible.