What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    File upload problem

    Asked by TEAGrant on October 05, 2011 at 06:58 PM

    I am having a similar problem as others in that when I try to submit the form it says there is a file upload error; my form is embedded here:


    Uploads are limited to a word doc or pdf that would not exceed 50kb.

    I also had someone attempt to submit and it stayed stuck at please wait and never recovered.  Please help!



    Page URL:

  • Profile Image
    JotForm Support

    Answered by idarktech on October 05, 2011 at 08:02 PM



    Sorry for the inconvenience.

    I would like you to know that we have already submitted this issue to our development team. We will get back to you with update on this issue as soon as possible.