What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can not access the account to upgrade as the account is full.

    Asked by Rich  on December 31, 2014 at 12:47 PM

    My Manager who was handling the account left the company and I do not have the Login code or password.  I would like to upgrade the account but can not access it.

    handling and company OR
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    JotForm Support Manager

    Answered by Jeanette on December 31, 2014 at 03:18 PM

    Hello Rich

    There is an account in overlimit status szpinebrook (chris.krzyzak@skyzone.com), do you have access to this email account?  If that is not the case, then you need to give us at least one link on your website to any of the forms on that account.