Upload field server error upload directory is not writable

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    Asked on January 01, 2015 at 05:13 PM

    Tried to add the dropbox integration and kept getting the error "Server error. Upload directory isn't writable." when submitting a form.    

    I turned the integration off, but still get the error.

    I cleared the cache on the form and in my browser, but still have an error. 

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    Answered on January 01, 2015 at 06:54 PM


    I am able to recreate the error and will now raise this to our developers. They will take a look at what might be going on and will update you through this thread as soon as the issue is resolved for you.

    In case you are used to responding through email, I would advise to come to this thread instead as at the moment our maintenance team is working on a part of our system, which could lead to us not receiving your response sent over email. This is the link to your thread: http://www.jotform.com/answers/489318

    Best Regards,

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    Answered on January 02, 2015 at 01:31 AM


    We sincerely apologize for the inconvenience this caused you. 

    The issue was caused by a full server Hard Disk on our side, which has since been resolved. 

    We tested your form, and it looks good on our end - files are now uploading normally. 

    Please check and let us know if you find any issues. 


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    Answered on January 03, 2015 at 10:12 PM

    Thank you!