What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Autoresponder is not working.

    Asked by robfedrick on January 01, 2015 at 06:47 PM
    I too can't get the autoresponder to work in my Tri North Membership form. Not sure why. Any help would be fantastic.
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    JotForm Support

    Answered by BDAVID on January 01, 2015 at 07:13 PM

    Upon checking your last form edit, I think you are referring to this form http://www.jotformeu.com/form/43283131168350, please try the following:

    1) Using noreply@jotform.com or  noreply@formresponse.com 

    2) If the first one does not work, try using Mandrill SMTP to send emails.

    Let us know if this helps, we will be glad to assist you.