What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to upload any files. Error message: Upload directory is not writeable.

    Asked by qbagent on January 02, 2015 at 03:56 AM
    handler will not accept photos anymore for our applicants.

    Server error. Upload directory isn't writable. Our applicants are getting this reply for ANY size photo

    Paul Royce




  • Profile Image

    Answered by Ben on January 02, 2015 at 09:03 AM

    Hi Paul,

    I took a look at your jotform: https://secure.jotformpro.com/form/42778462331963

    From what I can see the upload field is working properly now.

    There was an issue with this few hours back, but as soon as we had noticed this we have raised the issue to our developers and they had quickly resolved it.

    I would still suggest checking this out by trying to fill out the jotform and submit it and do let us know in case there are any issues with this.

    In case you are used to responding through email, I would advise to come to this thread instead as at the moment our maintenance team is working on a part of our system, which could lead to us not receiving your response sent over email. This is the link to your thread: http://www.jotform.com/answers/489486

    Best Regards,