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OWFIAsked on January 3, 2015 at 3:29 PM
I have a premium subscription and I'm getting errors from people submitting that the file cannot be larger than 1024 KB for uploading purposes. I thought if you have a paid account, you can have up to 1 GB.
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Jeanette JotForm SupportReplied on January 3, 2015 at 9:56 PM
This is because you are allowing just 1 MB to be uploaded on each upload fields.
If you want to upload more than 1 MB, then you must multiple 1024 * number of MB you wish to get as your Max file size. As for example, on the image below, the upload field will be capable to get up to 10 MB = 10240kb
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Jeanette JotForm SupportReplied on January 3, 2015 at 9:57 PM
BTW, you can use a single upload field and then just click on Allow Multiple, in order to get more than one file, rather than having multiple upload fields.