- OWFIAsked on January 03, 2015 at 03:29 PM
I have a premium subscription and I'm getting errors from people submitting that the file cannot be larger than 1024 KB for uploading purposes. I thought if you have a paid account, you can have up to 1 GB.
- JotForm Support ManagerJeanetteAnswered on January 03, 2015 at 09:56 PM
This is because you are allowing just 1 MB to be uploaded on each upload fields.
If you want to upload more than 1 MB, then you must multiple 1024 * number of MB you wish to get as your Max file size. As for example, on the image below, the upload field will be capable to get up to 10 MB = 10240kb
- JotForm Support ManagerJeanetteAnswered on January 03, 2015 at 09:57 PM
BTW, you can use a single upload field and then just click on Allow Multiple, in order to get more than one file, rather than having multiple upload fields.