- billykwan88Asked on January 05, 2015 at 01:05 AM
I have upgraded my jot form account but still getting those API limit exceed error from Zapier, I have checked that I should be using about 2000 calls a day.
- JotForm Supportashwin_dAnswered on January 05, 2015 at 09:05 AM
That is strange and you should not see this error message as you have already upgraded your account on December 30, 2014.
Please be noted that in premium paid plans you can have 10000 API call per day. Did you exceed the number of API calls today?
I have reset your API limits. Please check and get back to us if the issue persists.
- JotForm SupportMikeAnswered on January 05, 2015 at 04:10 PM
We have also asked our Development Team to check the JotForm API limits. I hope that the issue will be fixed soon. Thank you.
- JotForm SupportjonathanAnswered on January 05, 2015 at 09:16 PM
I also have submitted a separate ticket for your issue here http://www.jotform.com/answers/490772
We will attend to it as soon as we can.