What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm to Zapier: API Limit Exceed

    Asked by billykwan88 on January 05, 2015 at 01:05 AM

    I have upgraded my jot form account but still getting those API limit exceed error from Zapier, I have checked that I should be using about 2000 calls a day.

    jotform to zapier
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    JotForm Support

    Answered by ashwin_d on January 05, 2015 at 09:05 AM

    Hello billykwan88,

    That is strange and you should not see this error message as you have already upgraded your account on December 30, 2014.

    Please be noted that in premium paid plans you can have 10000 API call per day. Did you exceed the number of API calls today?

    I have reset your API limits. Please check and get back to us if the issue persists.

    Thank you!

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    JotForm Support

    Answered by Mike on January 05, 2015 at 04:10 PM

    We have also asked our Development Team to check the JotForm API limits. I hope that the issue will be fixed soon. Thank you.

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    Answered by BOOMENT1 on January 05, 2015 at 06:51 PM

    Hi,

     

    I have the same issue.

     

    Please Advise.

     

    Best,
    Zach

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    JotForm Support

    Answered by jonathan on January 05, 2015 at 09:16 PM

    @ BOOMENT1

    Hi, 

    I also have submitted a separate ticket for your issue here http://www.jotform.com/answers/490772

    We will attend to it as soon as we can.

    Thanks.