What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account is suspended.

    Asked by ittech on January 05, 2015 at 05:01 AM

    Username: Ittechforyou

    Password: Maurice123$

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 05, 2015 at 10:04 AM

    Hello ittech,

    Upon checking your other account "Ittechforyou" I found that it's suspended by our anti-phishing system. Your form "Account information Update" has fields like "Username & Password" which makes it suspected of being used for phishing.

    Authentication form can't be used in JotForm and creating such forms are against the Terms of Use. This form must be deleted before we can activate your account again.

    Do get back to us if you are okay with this, we will delete this form and activate your account.

    Thank you!