There are issues receiving emails through Mandrill account

Some time ago I was forced to work with a Mandrill account to keep receiving mails from my jotform forms.

For some unknown reason I still have problems receiving them. I keep have to reset everything, and i miust say it is a tedious, complicated procedure. What am I doing wrong?

Is there no simpeler way?

A good 'how-to video might be usefull.

Please help.

Sincerely

Gi

Hi Gi,

If you do not mind receiving the emails from noreply@jotform.com I would suggest reverting to it and check if it works for you or not.

I did see that your email was in our bounce list so I have removed it for you.

If you must use your own email, then there are 2 alternatives:

How to Setup SMTP for a Form

How to use Mandrill to Send Emails From Your Own Email Address

Do let us know how it goes.

Best Regards,
Ben