What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm to Zapier Integration: API-Limit exceeded error

    Asked by JohnFraserScott on January 05, 2015 at 03:24 PM

    Hi,

    I keep receiving emails from Zapier reporting a possible error on my Jotform forms. Specifically, the error says: API-Limit exceeded.

     

    When I first set up this account and created a bunch of forms that I linked to ActiveCampaign using Zapier, I did receive similar error emails and put in a support request. At the time, I was told that there is a limit to 15 "Zaps" that can be created (15 forms I can link) and we went and deleted a number of Zaps, leaving only 15 in place.

    That seemed to have worked, as I stopped receiving error emails for a while, but just in the last week or two, I have started to receive the error messages from Zapier on almost daily basis.

    The example below is URL of just one of these forms

    What do you think is the problem?

    Vlad

    Page URL:
    http://businesswriting.com.au/bwe-sydney-booking-form/

    jotform to zapier zapier integration
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    JotForm Support

    Answered by Mike on January 05, 2015 at 04:04 PM

    Thank you for contacting us.

    It is probably that Zapier's integration account has reached its daily JotForm API limit in our system. I have escalated the issue to our Development Team, so they will make sure to check everything.

    We will get back to you once the issue is fixed.

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    JotForm Support

    Answered by Welvin on January 06, 2015 at 06:47 AM

    Update:

    Our backend team have just increased the API limit, so the problem should be fixed now. Kindly check and let update this thread if the problem persists.

    Thank you!

  • Profile Image

    Answered by JohnFraserScott on January 06, 2015 at 09:58 PM

    Thanks for that!

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    JotForm Support

    Answered by ashwin_d on January 07, 2015 at 03:23 AM

    Hello Vlad,

    On behalf of my colleagues, you are welcome.

    Do get back to us if you have any questions.

    Thank you!