JotForm to Zapier Integration: API-Limit exceeded error

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    JohnFraserScott
    Asked on January 05, 2015 at 03:24 PM

    Hi,

    I keep receiving emails from Zapier reporting a possible error on my Jotform forms. Specifically, the error says: API-Limit exceeded.

     

    When I first set up this account and created a bunch of forms that I linked to ActiveCampaign using Zapier, I did receive similar error emails and put in a support request. At the time, I was told that there is a limit to 15 "Zaps" that can be created (15 forms I can link) and we went and deleted a number of Zaps, leaving only 15 in place.

    That seemed to have worked, as I stopped receiving error emails for a while, but just in the last week or two, I have started to receive the error messages from Zapier on almost daily basis.

    The example below is URL of just one of these forms

    What do you think is the problem?

    Vlad

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    Mike
    Answered on January 05, 2015 at 04:04 PM

    Thank you for contacting us.

    It is probably that Zapier's integration account has reached its daily JotForm API limit in our system. I have escalated the issue to our Development Team, so they will make sure to check everything.

    We will get back to you once the issue is fixed.

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    Welvin
    Answered on January 06, 2015 at 06:47 AM

    Update:

    Our backend team have just increased the API limit, so the problem should be fixed now. Kindly check and let update this thread if the problem persists.

    Thank you!

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    JohnFraserScott
    Answered on January 06, 2015 at 09:58 PM

    Thanks for that!

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    ashwin_d
    Answered on January 07, 2015 at 03:23 AM

    Hello Vlad,

    On behalf of my colleagues, you are welcome.

    Do get back to us if you have any questions.

    Thank you!