What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email problems

    Asked by mrbrent on October 06, 2011 at 04:56 PM

    I think the biggest problem, is that the email alert function works off and on, in other words not reliable. Having reliable mail alerts is essentially the lifeblood of a lead forms system.

    A lot of money goes down the drain when we expect email alerts, and don't get them

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    JotForm Support

    Answered by NeilVicente on October 06, 2011 at 04:58 PM

    To prevent confusion and to allow for a more efficient support discussion, please keep related queries to only a single thread. From now on, just post your response on this specific thread - http://www.jotform.com/answers/49068-We-are-continually-getting-leads-that-are-not-forwarding-to-our-email-alerts