Restoring form email notification template

  • Profile Image
    Larry Sams
    Asked on January 05, 2015 at 04:43 PM

    I have a existing form that emails the information that is entered in the form.  I can not change the email address and the email has no data just the Names and the field names.

    The form is the prayer request.

     

    What am I doing wrong?

     

    Thank you,

     

    Larry

     

  • Profile Image
    Mike
    Answered on January 05, 2015 at 04:54 PM

    Thank you for contacting us.

    You have two Email Notifications on form, one with custom SMTP sender and the second one with our default noreply@jotform.com sender.

    The second Email Notification has a plain text email template.

    If you would like to restore the default HTML table looking template, you can:

    - Delete the current Email Notification

    - Add a fresh Email Notification.

    Please let us know if you need any further assistance. We will be happy to help.