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    How to send submission emails based on a condition?

    Asked by shannaam on January 06, 2015 at 12:09 AM

    Hi - do I have to upgrade to have this option?  You answered my question on being able to have my forms being sent from different people for different clients that I build websites for - but on your sample link to show how to do this you have different options than I do on JotForm.

    I don't have Email Alerts only Email and under that option is add an extra email.  I don't have A problem Notification / A suggestion Notification or A praise.  So does this mean I have to upgrade to get these options?

    Await your reply - thank you for being prompt on the last reply.

    Regards

    Shannaam

     

    email alerts email My Forms JotForm problem
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    JotForm Support

    Answered by ashwin_d on January 06, 2015 at 03:28 AM

    Hello Shannaam,

    Please be noted that apart from submission limits, there is not difference between the free and paid plans.

    You seems to be talking about the thread where my colleague have answered your query:  http://www.jotform.com/answers/490310-How-can-I-send-submissions-to-different-client-email-addresses#1 

    The guide which is referred by my colleagues displays the sample emails alerts added in a demo form. You can add new email alerts in your form. Please check the screenshot below on how to add email alerts in your form:

     

     

    Then you can add condition in your form to use specific email alerts to send submission emails based on any condition. The following guide should help you on how to create condition to send submission emails:  http://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection 

    If you want to create multiple form and want submission emails of each forms to go to different email address, you should actually change the "Recipient Email" address of your form's email alert. The following guide should help you:  http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!