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    How can I stop your emails from my forms going into my SPAM?

    Asked by Homeappraisalsinc on January 06, 2015 at 11:03 AM

    When someone fills out one of my forms the emails I get go to my SPAM. How do I make it stop?

    Emails My Forms stop
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    JotForm Support

    Answered by david on January 06, 2015 at 12:42 PM

    Hi,

    Depending on the mail service you are using, you should be able to simply mark one of the emails as "Not Spam".  From then on, emails from that specific address, in this case noreply@jotform.com, should no longer be filtered as spam:

    If that solution does not work, here is a bit more in depth guide on setting up your notifications to prevent bounce related issues:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    There are a few solutions in that guide that may also work, though I am fairly certain that simply marking the email as "Not Spam" should work.