What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I log into my account or access my jotforms?

    Asked by Jennifer  on January 06, 2015 at 11:28 AM

    I cannot login to my account and my forms have been disabled

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    Answered by KadeJM on January 06, 2015 at 01:10 PM

    Sorry about that. You're ASAP Password Reset  jotform had set off our system which appeared suspicious because it is resetting passwords. I've checked it in accordance with our T.O.U though and it seems legit so I've reactivated your account.