Form docuemnt is not changing

  • Marla
    Asked on February 23, 2023 at 2:59 AM

    I followed the instructions above, but my Word Document (after I submit a form) looks the same as the original (with the curly brackets). I can't figure out what I am doing wrong - any help is much appreciated.

    Page URL: https://www.jotform.com/help/519-populate-a-word-document-with-form-data/
  • Israel JotForm Support
    Replied on February 23, 2023 at 3:08 AM

    Hi Marla,

    Thanks for reaching out to Jotform Support. I'm sorry you're having trouble with this.  If you can share the link to your form, I can check it out and see what’s going on. Check out this link for your guide on getting the form URL.

    Once we hear back from you, we'll be able to help you with this.


  • Ashok
    Replied on March 24, 2023 at 7:48 AM

    Even i m facing the same problem. The value is same with bracket. It is not getting replaced with actual form data
  • Angeli JotForm Support
    Replied on March 24, 2023 at 7:52 AM

    Hi Ashok,

    Thanks for reaching out to Jotform Support. I moved your other question to a new thread and will help you with that here.

    Let us know if there’s anything else we can help you with.