What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I cancel my subcription ?

    Asked by stradesio on January 07, 2015 at 04:41 PM
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    Answered by Shadae on January 07, 2015 at 06:00 PM

    Hi stradesio,

    You can cancel your subscription directly through PayPal. Please follow the steps below to process the cancellation.

    1 Login to your Paypal Account

    2 Find the latest payment you have made to JotForm

    3 Click the subscription number for that transaction

    4 Click on the "Cancel Subscription" button.

    Please inform us if you need further assistance.