How can I cancel my subcription ?

  • Profile Image
    stradesio
    Asked on January 07, 2015 at 04:41 PM
  • Profile Image
    Shadae
    Answered on January 07, 2015 at 06:00 PM

    Hi stradesio,

    You can cancel your subscription directly through PayPal. Please follow the steps below to process the cancellation.

    1 Login to your Paypal Account

    2 Find the latest payment you have made to JotForm

    3 Click the subscription number for that transaction

    4 Click on the "Cancel Subscription" button.

    Please inform us if you need further assistance.