What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If I upgrade my subscription, will I need to update my form?

    Asked by nathanw10101 on January 08, 2015 at 06:16 AM



    I currently use Jotform Free but I expect that my form submissions will increase through into the next tier. Could you please let me know whether I have to update my form when I upgrade? Or will jotform automatically update the form currently embedded into my webpage? Sounds silly but I'd like to make sure.



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    Answered by Carina on January 08, 2015 at 10:49 AM

    Pricing plans' limits are per account and not per form. In this way when you upgrade you will have your monthly limits increased and this means that you will have more available space (to save submissions/uploaded files) and you will be able to receive more submissions on your forms. There is no need to update/edit the form with the upgrade, unless for instance you have an upload field and with the upgrade you wish to receive bigger files:

    You can see here more details on the monthly limits associated with pricing plans.

    If you need further support please let us know.