What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Feature Request: N/A (not applicable) as scale rating option

    Asked by plajuett on August 12, 2010 at 08:43 AM

    Would be nice if "N/A" was added to the scale and could be set as default option.

  • Profile Image
    JotForm Founder

    Answered by aytekin on August 12, 2010 at 09:26 AM

    I added this to our feature requests list. Thanks.

  • Profile Image

    Answered by didaly on January 27, 2012 at 02:10 AM

    Yes that would be great!

  • Profile Image

    Answered by tmprocknow2 on August 24, 2014 at 02:22 PM

    Second this request. It's been 4 years guys, is this one coming?

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 24, 2014 at 03:47 PM

    @tmprocknow2

    I've opened a new ticket, hopefully this can be implemented sooner, as nowadays we got more manpower which have made possible to offer lots of a amazing features than before.

  • Profile Image

    Answered by silver007 on July 23, 2015 at 03:04 AM

    Do you think that it will take another 4 years????

    we need (N/A) with the scaling rate.

  • Profile Image

    Answered by Sammy on July 23, 2015 at 07:33 AM

    It will not take that long, the ticked has already been assigned to one of our developers and they are actively working on it, you will be updated on this thread once the provision has been implemented and rolled out.

  • Profile Image

    Answered by Gregg on August 12, 2015 at 04:18 AM

    I'm interested in this too, so would like to be informed when it comes available!