E-mail notifications

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    ShannonKane
    Asked on January 09, 2015 at 10:09 AM

    I'm not getting the e-mail notifications that someone filled out a form

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    david
    Answered on January 09, 2015 at 11:50 AM

    Hi,

    I checked our mail logs and it appears as though the emails are indeed going through:

    The first thing to check would be if they are being filtered to your spam/junk mail box.  This is usually the case when the emails are going through but not showing up in the users in box.

    Let us know if this is not the case and we will be happy to assist you further.