Bug: "Round Button" submit button widget causes the form to be unable to complete submission

  • Deralict
    Asked on January 9, 2015 at 12:02 PM

    I'm using a Round Button widget (rounded-edge submit button) on my form, but when I click it, the form does not submit--it just does nothing. Help!

  • David JotForm Support
    Replied on January 9, 2015 at 2:30 PM

    Hi,

    I checked your form and it appears as though the widget you are using is causing the form to be unable to complete the submission.  It is throwing this error each time when pressing it:

    Bug: Round Button submit button widget causes the form to be unable to complete submission Image 1 Screenshot 30

    I have passed this information along to our developers so that they may have a look.  In the mean time I would recommend removing the submit button widget and replacing it with a regular submit button.  There are several templates and features in the form designer that can help you quickly re-customize your submit button to resemble the widget:

    Bug: Round Button submit button widget causes the form to be unable to complete submission Image 2 Screenshot 41

    We will update you in this thread as soon as we have a fix for the widget.  Thank you for your patience.

  • Deralict
    Replied on January 9, 2015 at 7:34 PM

    Thanks. I had no idea I could style a button--had never seen these controls--I suppose because I hadn't added a standard submit button before.

  • Jan
    Replied on January 10, 2015 at 12:18 PM

    Hello,

    My colleague David is correct, you can customize the submit buttons using the form designer tool. If you need any help, don't hesitate to create a new thread for it.

    Thank you.

  • TitusN
    Replied on August 10, 2016 at 5:54 AM

    We've deactivated the widget in favor of the new styling capabilities of the form designer.