How to stop charging sales tax on PayPal form

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    Asked on January 09, 2015 at 01:43 PM

    I set up a form and I have it integrated with PayPal but even when I tell it to exclude the classes in the tax settings, it is still charging people tax.

    I need to fix in a hurry because I am having to do refunds.


    I use the form on many pages on the link:



  • Profile Image
    Answered on January 09, 2015 at 03:27 PM

    Thank you for contacting us.

    It is most likely that the sales tax is based on your PayPal account settings. Please modify your sales tax and shipping charges via your PayPal account:

    PayPal Calculate Shipping and Taxes

    Please feel free to contact us if you need any further assistance.