What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Internet Explorer 8 says "problem with Site Security" and won't open secure jotform forms

    Asked by sloanp on January 09, 2015 at 02:50 PM

    Here's a sample page:

    https://secure.jotform.us/form/43065689800157

    Page URL:
    http://www.angelfire.com/wa/paulsloan/

    JotForm problem site won't open Internet Explorer secure forms
  • Profile Image

    Answered by raul on January 09, 2015 at 04:11 PM

    It looks like the issue is only happening with IE8 since I was unable to reproduce it using IE9+

    Could you please try to test your form using this URL: https://www.jotform.com/form/43065689800157. I was able to see the secure form in IE7 and IE8 using this URL with no problems.

    Please let us know if it works on your side.
    Thank you.