What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Session based 'continue later' option not working properly on form

    Asked by mebarry on January 09, 2015 at 04:50 PM

    Multi Page Populated fields - doesn't clear on 2nd entry

    I have a multi page registration form, in which the name and email address pre-populates to the 2nd page/form.  I finally have this working - yeah!

    However, I registered myself under my name and email.  I then went back to add my husband's name and email address.  When I got to page 2, it still had my name and email.  It is feasible someone could be using the same computer to register for multiple spots (family members, roommates, etc.)

    Here is my form:  

    http://form.jotformpro.com/form/43507582506961 

     

    Page URL:
    http://form.jotformpro.com/form/43507582506961

    continue later
  • Profile Image
    JotForm Support

    Answered by Mike on January 09, 2015 at 05:32 PM

    The issue appears to be caused by the Thank You Redirect URL on the 'Multi Page 1' form.

    You use a specific URL related to one submission:

    Please replace it with the URL with field {tags}, so the fields will be automatically populated on form 2 with the data from form 1.

    Try the following URL:

    http://form.jotformpro.com/form/43474852450962?session={email6}&email106={email6}&fullName3[first]={fullName107:first}&fullName3[last]={fullName107:last}

    Also, your 'Multi Page 1' form is currently missing an Autoresponder. You can add the Autoresponder with the same {tag} based session link, so that the form users will be able to use that link later in order to complete their submissions.

    If you need any further assistance, please let us know.