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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    You can not add more than one payment tool?

    Asked by Jorge on January 09, 2015 at 04:50 PM

    I have a form that can not identify the problem below:

     

    You can not add more than one payment tool .. Please delete the existing first.

     

    Because I need to enter the paypal option, but is experiencing the above problem, you help me remove the above error?

     

    Thank U

     

    Jorge

    Page URL:
    http://www.jotformz.com/JCLAUDIOSGO/pedido_pizza

    problem payment tool tool paypal option
  • Profile Image
    JotForm Support

    Answered by EltonCris on January 09, 2015 at 05:20 PM

    Hi Jorge,

    The error simply indicates that there was already an existing payment tool within your form. It could be either Paypal, Authorize.net or any other payment tools including the Purchase Order tool. Note that we do not support multiple payment gateways with the form as of the moment. To resolve that, simply delete whatever payment tool you have on the form before you can add a new one.

    These are the payment tools.

    If things is still not clear to you, let us know so we can explain it further.

    Thank you!