What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to receive email notifications

    Asked by snappodny on January 10, 2015 at 04:58 PM

    The "Contact" form on my homepage is not forwarding the information onto my e-mail.

    Page URL:
    http://www.snappodny.com/

    information email
  • Profile Image

    Answered by raul on January 10, 2015 at 08:56 PM

    Upon checking your form, I noticed that you don't have configured a Sender Name for your Notifier #1 which can cause your email notifications to be treated as SPAM.

    And also noticed that for Notifier #2 you haven't configured the sender email.

    Please correct this in your form and let us know if the issue persists.
    Thank you.