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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Collapse not displaying consistently required question flag

    Asked by akt1 on January 10, 2015 at 10:16 PM

    Form Collapse not displaying required question flag in my user information section, not filling in the name, phone or email email will not trigger a red text response in a form collapse, only the address box works

    This means if a user forgets one item and moves on it closes this section and when it will not submit it shows an "error need's correcting" message but does not highlight the section with the omission in red text

    No highlighted text

    here are the omissions

    Correct red text warning

    If Address is not complete


    Page URL:

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    JotForm Support

    Answered by jonathan on January 11, 2015 at 06:34 AM


    I was able to reproduced the mentioned issue on a test form



    I could not determine what was causing this on the front end. It must be a new glitch.

    I will submit a bug ticket report to our higher team support to check this inconsistency.

    We will inform you here once we have update on the status.



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    Answered by akt1 on January 14, 2015 at 01:22 PM

    I'm not sure they are related but suddenly only the first form collapse will open on my mobile android phone it's been working fine for the last month

    All my forms have the same problem only some of the collapse bars will open