What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cannot log into the jotform link.

    Asked by Gretchen Hutchinson  on January 11, 2015 at 04:12 PM

    It keeps telling me that the page cannot load and the computer may be blocked by a firewall or proxy but I do not know how to fix this.

    cannot login
  • Profile Image
    JotForm Support

    Answered by Welvin on January 11, 2015 at 05:16 PM

    Hi Gretchen,

    Please try doing the following:

    a. Reset your browser: http://www.howtogeek.com/171924/how-to-reset-your-web-browser-to-its-default-settings/.

    b. Disable your proxy connection: http://en.kioskea.net/faq/7921-web-browsers-how-to-disable-the-proxy.

    c. Reset your router

    Let us know if you still can't login after doing the above steps.

    Thanks