Email Notifications

  • mattprovost
    Asked on January 12, 2015 at 3:27 PM

    Lately I haven't been receiving email notifications to my work email. However I still receive them to my Gmail. I've added all the jotform domains to my work's white list and it still doesn't go through. If I removed all the info except the subject line in "Compose Email" it will go through to my work email but when there's info in the email it won't. Any idea what is causing this to happen?

  • bellevuefineart
    Replied on January 12, 2015 at 5:14 PM

    You should also set the "Reply-to Email:" to be the email the user specifies in the form. You might also check with your IT department at work to be sure they're not filtering these emails even before they get to your whitelist.