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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Continue Later Form: URL of the autoresponder email doesn't work correctly.

    Asked by isu4h on January 13, 2015 at 03:25 PM

    The NEXT button is not working in my Continue Later form.  This is the initial form URL http://form.jotformpro.com/form/50116426228953 that Emails the Continue Later application URL.  The second form/application's NEXT buttons work from the PREVIEW window, but do NOT work from the emailed URL, as below

    http://form.jotformpro.com/form/50116003337945?session=mklitzel@iastate.edu

    I inserted the "Page Break/BACK NEXT" button from the Survey Tool area.  What is different about the application from PREVIEW -- BACK NEXT works great -- to the URL linked application where the button does NOT work? 

    Page URL:
    NA

    JotForm next Emails survey style size session
  • Profile Image

    Answered by raul on January 13, 2015 at 04:38 PM

    I've checked your autoresponder and the link for your second form was malformed and this is why it wasn't working as expected. I've fixed it for you so it should work correctly now.

    Please give it a try and let us know if the issue persists.
    Thank you.

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    Answered by isu4h on January 13, 2015 at 05:10 PM

    http://form.jotformpro.com/form/50126570626956

    Sorry -- I went in and cloned a form where the Next button had worked and then made it my second form.  Please fix this second form link and tell me what I did that was "malformed" as the NEXT buttons did not work in this cloned form either! 

    I promise I will not touch either form until I hear from you again.  Thank you!

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    Answered by raul on January 13, 2015 at 06:20 PM

    Ok, not a problem. I went ahead and updated the URL in your autoresponder.

    Basically, what I did was:

    1. Pasted the URL text in the autoresponder and highlighted it.
    2. Click on the URL creator button.
    3. Pasted the same text in the Link URL field.

    Please let us know if you need further assistance.
    Thanks.

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    Answered by MK Litzel  on January 14, 2015 at 03:17 PM

    Thank you!!  I had made 6 "continue" forms just like this in October and did not have this problem or do the above fix.  They all work great. 

    Thanks for your help and a great program! 

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    Answered by raul on January 14, 2015 at 04:25 PM

    @MK Litzel

    You're welcome.
    Glad to know that your forms are working great.

    Feel free to contact us if you need assistance.

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    Answered by Rosanemestrado on January 15, 2015 at 10:36 AM

    I did all the things you asked. But doing the demo there is a window that appears showing how much of the process is already done? how can I do this?

    And I would like to transfer some forms to another account, how can I do this?

    Rosane

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    Answered by Carina on January 15, 2015 at 11:37 AM

    @Rosane

    I moved your question to a new thread so it can be properly addressed.

    Let us know if we can assist you further.