- houstonfinanceAsked on January 13, 2015 at 04:09 PM
Last 3 times this happen your company sent me this
Your email was landed into our bounce list. Below is the result from our servers
I'm not receiving my email.
- JotForm SupportKiranAnswered on January 13, 2015 at 05:30 PM
I see that your email address is not in our bounce list and it seems that the mails are being sent normally without any issues. I notice that you've configured SMTP email address to send emails. You can check the history of emails by following the guide below :
We request you to check the SMTP settings of the email address configured and correct them if anything seems to be incorrect including password. If everything is okay, you may setup Mandrill using your own email address or setup the sender email address to our default address and check if that works for you.
Please get back to us if the issue still persists. We will be happy to look into this issue further.