hi there,i checked bounce list and my logfilebut i do not get all email

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    premiummembership
    Asked on January 13, 2015 at 05:36 PM

    hi there,

    i checked bounce list and my logfile

    but i do not get all emails.

    yesterday I only received one email of 3 sent to my email.

    do not know what to do?



    This is a re-post of a comment on How to View All Your Form Email History

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    Shadae
    Answered on January 13, 2015 at 06:59 PM

    Hi premiummembership,

    I do apologize for the issue that you are experiencing with your email notifications being sent. I also checked the bounce list and your email logs.

    I am seeing that the emails are being sent out successfully to your email address. Can you please check your Spam/Bulk/Junk folders to see if it has been routed there.

    If you are using an email client, please check both within your email client and the webmail.

    I hope this helps, please inform us if you need further assistance.