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Feedback pop up or any JS affects my websiteAsked by christys on January 14, 2015 at 09:05 AM
Hi Have a look at the screen cast http://screencast.com/t/sthhND93dE
Any JS enabled option I use prevents my slider & the stick menu from working. I have a "contact us" for on contact us page but the problem not having.
Ideally we want customers to be able to contact us from anywhere on the website. For example on a product page the referral parameter in the form will let us know which page the customer was on at time of contact. If I can only get the form to work on a single page which really does not fit the purpose of "Contact Us Anytime/via any page"
What's the work around or fix?
OR problem product which page prevents
Your form will interact with the CSS and scripts running in your page unless you use the iFrame embed method:
To get the referral page of where your form was submitted, you can use our "Get Referrer" widget:
If these solutions do not work for you, please let us know and we will be happy to assist you further.
Thanks for the response. But that option does not work for us - the iframe. - unfortunately
I need something like the lightbox
For a popup effect, you can use any of the following embed codes in the Embed Form Wizard:
The Feedback embed code adds a Feedback button at the edge of your webpage similar to what you see in the JotForm.com default webpage.
For a demo of Lightbox form embed code and Pop-up embed code, please click here.
These are currently the only options we have for pop-up style embeds. If all of these do not work for you, let us know and we will see what else we can do.