What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My jotform is not shown on my mobile website

    Asked by THEMERCHANT on January 14, 2015 at 09:23 AM
    hy is the form not working on mobile devices?

    I have a mobile version of the site but unfortunately the form doesn't appear.

    What should I do?

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    JotForm Support

    Answered by david on January 14, 2015 at 12:17 PM

    Hi,

    I checked your webpage on mobile and you are correct, the form does not load.  Unfortunately I think your websites' mobile layout is not loading the form at all.  I see you are using a Wix site.  Here is our guide on how to properly embed your form to your site:

    http://www.jotform.com/help/70-Adding-a-form-to-Wix-Site

    I ran a few tests on the mobile version of your site and it appears as though the mobile layout does not allow for frames to load:

    Which is normally a good thing, except when you have to load your form from an iFrame.  You may need to use a different mobile theme.