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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My jotform is not shown on my mobile website

    Asked by THEMERCHANT on January 14, 2015 at 09:23 AM
    hy is the form not working on mobile devices?

    I have a mobile version of the site but unfortunately the form doesn't appear.

    What should I do?

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    JotForm Support

    Answered by david on January 14, 2015 at 12:17 PM


    I checked your webpage on mobile and you are correct, the form does not load.  Unfortunately I think your websites' mobile layout is not loading the form at all.  I see you are using a Wix site.  Here is our guide on how to properly embed your form to your site:


    I ran a few tests on the mobile version of your site and it appears as though the mobile layout does not allow for frames to load:

    Which is normally a good thing, except when you have to load your form from an iFrame.  You may need to use a different mobile theme.