My jotform is not shown on my mobile website

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    THEMERCHANT
    Asked on January 14, 2015 at 09:23 AM
    hy is the form not working on mobile devices?

    I have a mobile version of the site but unfortunately the form doesn't appear.

    What should I do?

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    david
    Answered on January 14, 2015 at 12:17 PM

    Hi,

    I checked your webpage on mobile and you are correct, the form does not load.  Unfortunately I think your websites' mobile layout is not loading the form at all.  I see you are using a Wix site.  Here is our guide on how to properly embed your form to your site:

    http://www.jotform.com/help/70-Adding-a-form-to-Wix-Site

    I ran a few tests on the mobile version of your site and it appears as though the mobile layout does not allow for frames to load:

    Which is normally a good thing, except when you have to load your form from an iFrame.  You may need to use a different mobile theme.