What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our Jots forms have disappeared! We need them for physical therapists to refer children

    Asked by Madeline Robinson  on January 14, 2015 at 01:39 PM



    We are a nonprofit dedicated to improving the lives of children with physical disabilities.  We come to the rescue when insurance and Medicaid deny equipment and home modifications that our kids need.  We are not funded by the government. We were using Jots forms for referrals and for contact info.  Physical therapists and families could easily fill out the info that we need to get started on a new case.  The Refer a Child form has disappeared along with our Contact us form.  We desperately need them back.  Are you able to help?



    Thank you so much!  

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    JotForm Support

    Answered by Kiran on January 14, 2015 at 04:22 PM

    I see that your account is overlimit due to the storage space and hence the forms are disabled. Free accounts are allowed upto store only 100MB of files. You are required to clear some storage space so that the forms shall be enabled. I'm activating your account to help you to login into your account.

    Please login into your account and check the submissions that are occupying more space. Please make sure that you take a backup of your submissions before you delete because once the submissions are deleted they cannot be recovered in anyway.

    Let us know if you need any further assistance. We will be happy to help.