Widget not shown: Configurable lists now shown in IE and FireFox

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    Asked on January 14, 2015 at 05:49 PM

    Hi Im having trouble with configurable lists - my form http://www.jotform.co/form/43362453162854

    has two configurable lists and they show fine in safari on the Mac, but on IE in windows machines these elements of the form appear as blank sections.

    Safari / Chrome



    Can you suggest how I might fix this?


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    Answered on January 14, 2015 at 06:23 PM


    Thank you for contacting us. There seems to be an issue with the widgets that is not present on Chrome - webkit browsers.

    I am able to see the same results and will raise this to our developers.

    As soon as there are any updates we will let you know about it through this thread.

    Best Regards,

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    Answered on January 15, 2015 at 12:59 AM

    Hi, thank you for reporting the issue. I wanted to tell you that this problem is fixed now. I apologize for the inconvenience that have caused you.

    If anything goes wrong again, please report back to us. Thank you!

    Widget Team

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    Answered on February 08, 2016 at 04:46 PM

    Hello, I am still seeing this issue with configurable lists on IE 10. Is there something I need to do to address this? Do I need to remove the configurable list and add it back again?

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    Answered on February 08, 2016 at 06:35 PM

    I can recreate there being an error in IE.

    As such I will leave a comment for our developers on the same - so that they can re-check things.

    I will also ask them to let us know if you would need to remove the configurable list first or not, so please leave it as it is for now.