Feature: Incorporate Google Analytics 4 into Jotform

  • Brian Galvan
    Asked on March 9, 2023 at 10:18 PM
  • Mary_Ed JotForm Support
    Replied on March 10, 2023 at 1:59 AM

    Hello Brian,

    Thanks for reaching out to Jotform Support and we’re sorry you’re having trouble with this feature. Can you explain a bit more about your concern so we can get a better idea of what's happening and we can help you better?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • Stubbornstumpgrind
    Replied on April 8, 2023 at 7:16 PM

    we want ga4 support, simple.

  • Cecile JotForm Support
    Replied on April 8, 2023 at 10:01 PM

    Hi Brian,

    I understand that you're referring to Google Analytics 4. Unfortunately, there is no other workaround to incorporate GA4 into Jotform. We only have a guide on how to track online form submissions using google analytics.

    While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated a feature request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    For now, let us know if you have any other concerns.

  • Cecile JotForm Support
    Replied on April 8, 2023 at 10:13 PM

    Hello Stubbornstumpgrind,

    To avoid confusion, I moved your concern to a new thread and helped you with that here.