- Larry SamsAsked on January 15, 2015 at 11:34 AM
I am having trouble getting an email notification set up correctly.
I have created the form and added notification. The email notification does not arrive at the email account I set up in the form.
I did create a new sender email address. I received a confirmation number in an email. I have not been able to figure out what to do with the confirmation number. I simply can not find a place that will accept the confirmation number. Is this what is stopping the notification?
The account is firstname.lastname@example.org. The form is Prayer Request.
What am I miss understanding?
- CharlieAnswered on January 15, 2015 at 12:27 PM
You are not receiving email notifications because you have left your "Sender Email" blank in the Emails setting. You'll need to add a valid email address or use our default.
If you would like to add your own email address as the sender, you can do that by following this guide: How To Add Custom Sender Email Address in Email Notifications
For a quick guide here's a screenshot of it:
You'll see that you need to add the verification code in the text box shown above.
Let us know if you need more information on this.