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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't get my Form to work with an upload file field?

    Asked by Judson270 on October 10, 2011 at 12:23 PM

    I have created a website for the purpose of telling the UK population about my rare breed chicken breeding and sales.

    I have included a contact us form that works perfectly. However, my form to allow people to submit a image of their chicken will not accept file uploads.  The form is at:

    http://www.heswallhillshenporium.co.uk/heswallhenporium_004.htm

     

    Can you help?

     

    Keith

     

    Page URL:
    http://www.heswallhillshenporium.co.uk/heswallhenporium_004.htm

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    Answered by allanftd on October 10, 2011 at 01:29 PM

    Hi Keith,

    I was able to confirm the problem with your form's file upload field. As such, I have escalated this to our programmers for further checking and resolution. We apologize for the inconvenience.

    We'll let you know as soon as this bug has been fixed. Please let us know if you need further assistance.

    Thanks,
    Allan

     

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    JotForm Support

    Answered by idarktech on October 11, 2011 at 02:02 AM

    Hi Keith,

    As you could see you have recieved one test submission, it is because I was able to submit my data without having problem on upload tool. This problem was already fixed recently, could you please re-embed your form? or could you just please delete all of the jotform code on your site, get a new code and embed in to your website again? We will wait for your response. 

    Thanks,

    idarktech

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    Answered by emrew86 on October 11, 2011 at 02:58 AM

    Hi Judson270, we have already fixed the problem. Can you test it again after cleaning cach?

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    Answered by Judson270 on October 11, 2011 at 11:49 AM

    Thanks to everyone who answered and sorted out my problem with the file upload field error message on my form. It now works perfectly.  Keep it up Jotform you and your forum and blog guys and gals are great.

     

    Keithy

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    Answered by emrew86 on October 11, 2011 at 12:27 PM

    Your welcome. it's nice to hear :)