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zaerionAsked on January 15, 2015 at 4:05 PM
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David JotForm SupportReplied on January 15, 2015 at 4:56 PM
Hi,
I checked your form and the "Spacer" widget is the element causing your form to be unable to complete submission:
Removing those for the time being will allow for you form to complete submission.
I sent this along to our development team so they may have a look. We will update you in this thread as soon as we have it fixed.
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zaerionReplied on January 15, 2015 at 5:10 PM
Yup, that worked thanks! :)
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David JotForm SupportReplied on January 15, 2015 at 5:10 PM
Glad to hear it! We will let you know as soon as it is fixed just in case you would still like to use it in your forms.
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zaerionReplied on January 15, 2015 at 5:12 PM
Perfect. Just as a side note, in all the time we've been using JotForm, this is the first time something like this has occurred for us. And it was resolved quickly. Keep up the great work! :)
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David JotForm SupportReplied on January 15, 2015 at 5:15 PM
Thank you for the awesome feedback. We do our best :)
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TitusNReplied on January 21, 2015 at 9:36 AM
Hello,
You can add the spacer widget back to your form - you will not experience the same issue.
This was caused by a recent update on the widget which caused this behavior.
Our apologies.
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zaerionReplied on January 21, 2015 at 11:36 AM
Thanks!
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David JotForm SupportReplied on January 21, 2015 at 11:58 AM
On behalf of my colleague you are very welcome! Let us know if there is anything else we can help you with and we will be happy to do so.
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zaerionReplied on January 21, 2015 at 12:58 PM
Will do! Thanks again. :)