How can I retrieve my password?

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    Asked on October 10, 2011 at 12:48 PM


    I started using Jotform about a year ago on a website that I built at When I signed up to use Jotform, I signed up using the email address.

    I now have a new website with forms built at I was wanting to upgrade my membership and not lose any data but realized that I set the passord to something that I do not remember. (I always let windows remember my password) Is there anyway that we can change my password and contact info??




    Mike Johnson


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    Answered on October 10, 2011 at 01:03 PM

    Hi Mike,

    We have sent you a separate email message with instructions on how you can reset your password. Let us know if you need further assistance.

    Thanks and regards,