What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can a user fill in a form, partially go through it, save it and at a later time submit completed form?

    Asked by Pinpoint1971 on January 16, 2015 at 07:26 AM

    This is particularly important if the form is long with a lot of information that is required from the user. They may need to fill in some of the information, save it to that point, and then come back to the form again to continue. I don't want them to lose their prior information as it will frustrate them as they would have to start all over again.

    Thank you for your help.

    Regards,

    DR

    fill save and continue save continue later
  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 16, 2015 at 08:34 AM

    Hello DR,

    Yes it is possible to achieve your requirement where user can save the input data and then come back later to complete it. There are multiple ways available where users can save the input data partially and come back later:

    #1. Auto Fill setting:

    Enabling "Auto Fill" setting of your form will save the input data of form fields every few seconds in user's browser cookie. Please be noted that if user clears the browser cache or access the form from some other browser, the saved input data will not be available. The following guide should help you on how to enable auto fill in form:  http://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature-Save-Form-Entries-to-Continue-Later 

    #2. Save input data in sessions:

    It is also possible to save the input data in session as well which is stored on our server. The will require you to have "page Break" in form and  the input data will be saved only on the click of the next button. Please be noted that this feature requires two you to use two forms. The following guide should help you:  http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by Pinpoint1971 on January 16, 2015 at 08:53 AM

    Hi Ashwin,

    Thank you for the feedback and instruction. The help is much appreciated.

    Regards,
    DR

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    JotForm Support

    Answered by Jan on January 16, 2015 at 09:08 AM

    On behalf of Ashwin, you're welcome. We're glad that we were able to provide the information you need. Let us know if you need further assistance.

    Thank you for choosing JotForm!
    Jan