What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Integrating MailBigFile form

    Asked by mixville on October 10, 2011 at 04:27 PM

    Here's the form I'd like to create:

    1. The form will have an email field.

    2. Depending on the radio button (condition) chosen, users would have the option to attach a file to the form, using the MailBigFile "attach files" field in the screenshot example attached.

    Ideally, the user would be able to send a message without attaching a file, a function that the MailBigFile form does not allow. So I'm looking for a workaround. Please advise.

     

    Thanks.

    Sam

     

     

     

    Screenshot
  • Profile Image
    JotForm Support

    Answered by NeilVicente on October 10, 2011 at 05:02 PM

    Hi Sam,

    Sorry but I don't think there is a way to fully integrate this kind of upload service to JotForm. The closest workaround I can think of is by embedding the actual page onto a JotForm-created form using the Free Text Tool. 

    You would have to enclose the page URL in an iframe. Then, create a condition that will show or hide this free text box depending on the radio option chosen by the user.

    Still, this workaround is not the most ideal, since it will need to have two different send/submit buttons (one for JotForm and the other for the upload form). Feel free to try it and see for yourself.


    Neil