What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Network Error message

    Asked by NCHVolunteer on January 17, 2015 at 11:33 AM

    I am getting a message Network Error (tcp_error) with a new form I am creating.  This is an application which has attachments.  It seems to be working if I don't have anything attached.  Any ideas on how to eliminate the error? I haven't gone live with the form yet.

     

    Page URL:
    http://form.jotform.us/form/50155122639147

    message network network error new form attached
  • Profile Image

    Answered by Sean on January 17, 2015 at 01:16 PM

    Hello,

    Thank you for contacting us for support. I am more than happy to help out. If I understood you correctly, upon submitting the form you are receiving an Network Error (tcp_error). I did a test submission on your form and I was not able to replicate this issue.



    I have cleared your form cache and I recommend that you clear browser cache to see if the issue persist. Do let us know if the issue continues.



    Cheers!
    Sean