Network Error message

  • NCHVolunteer
    Asked on January 17, 2015 at 11:33 AM

    I am getting a message Network Error (tcp_error) with a new form I am creating.  This is an application which has attachments.  It seems to be working if I don't have anything attached.  Any ideas on how to eliminate the error? I haven't gone live with the form yet.

     

  • Sean
    Replied on January 17, 2015 at 1:16 PM

    Hello,

    Thank you for contacting us for support. I am more than happy to help out. If I understood you correctly, upon submitting the form you are receiving an Network Error (tcp_error). I did a test submission on your form and I was not able to replicate this issue.

    Network Error message Image 1 Screenshot 20

    I have cleared your form cache and I recommend that you clear browser cache to see if the issue persist. Do let us know if the issue continues.



    Cheers!
    Sean