What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Discontinue Account Merger

    Asked by conveychurchmedia on January 17, 2015 at 06:30 PM

    I got word that you guys would combine my accounts. I have really appreciated the assistance today. I was wondering how long that would take though? I really need access to my first account and if I don't have it soon I may have to go a different direction. I really don't want to because jotforms is awesome and you guys have been so helpful. I just need an ETA. Please help! :)

    Reference: http://www.jotform.com/answers/497905-I-can-not-log-in#11

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    Answered by conveychurchmedia on January 17, 2015 at 07:36 PM

    Please ignore this request. I was able to gain access to my form and I no longer need assistance. Thanks you for all your help. -Kyle Scheren

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    Answered by Sean on January 17, 2015 at 10:24 PM

    Hi Kyle,

    Thank you for providing an update on your issue. I am glad you were able to gain access to your account and I apologize for the delay with your earlier request. I will ensure that both threads are updated with your most recent request. Feel free to contact us if you need further support.