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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Multi upload button placement problems

    Asked by zackfroot on January 17, 2015 at 08:44 PM

    Hi!

    My form http://www.jotform.co/form/50143393608857 is almost done but I have a few tweaks that I cant get right.

    1. The multi upload button moves out of alignment  and the border becomes visible if I select an invalid file type. I want it to stay in place.

    2. When you hover over the multi upload button the form's size shifts down slightly. I'm guessing this is because of the border applied to the button theme. I want to match the submit button's theme. How can I do this?

    3. I cant seem to match the submit button's size to this form http://www.jotform.co/form/50144715414851. If you notice its slightly smaller on this one.
    Page URL:
    http://zackfroot.blogspot.com.au/p/sketchup-and-v-ray-model-diagnosis.<br/>html

    Screenshot
    JotForm size uploads alignment
  • Profile Image

    Answered by Sean on January 17, 2015 at 11:45 PM

    Hi,

    Thank you for contacting us for support. I am more than happy to help out. I viewed your form and I was not seeing any alignment issue. Can you confirm if you are still experiencing this issue?

    If so, try clearing your browser cache to see if that will resolve the issue. I wil await your response.


    Cheers!
    Sean

  • Profile Image

    Answered by zackfroot on January 17, 2015 at 11:48 PM

    Hi Sean,

    The problem only occurs when selecting an invalid file format, for example if you try to upload a zip file instead of a jpg png or pdf file.

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    JotForm Support

    Answered by Welvin on January 18, 2015 at 03:23 AM

    Try to add the following custom CSS codes to your form:

    div#cid_6 {

    width: auto !important;

    }

    div#cid_1 {

    width: auto !important;

    }

    The same guide from here: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes.

    Thanks

  • Profile Image

    Answered by zackfroot on January 18, 2015 at 03:40 AM

    Welvin, thanks again that fixed it.

    You guys have incredible support.

  • Profile Image

    Answered by Ben on January 18, 2015 at 06:20 AM

    Hi,

    In my colleagues' names you are welcome.

    I am glad to see that they have helped you to resolve your issue.

    Best Regards,
    Ben